PRIVACY POLICY

Your details are given confidential treatment and kept in a file owned by CYRIANO, S.L. which is registered with the General Data Protection Agency in order to respond to your queries, manage your purchases, track orders and solve incidents. We will also use your details to send you our newsletter and information about our events and offers. However, you can unsubscribe from these mailings at any time. We also use cookies. If you would like more information, please refer to the Cookie Policy section below.

When you make a purchase, your details (name, address and telephone number) will only be given to the transport company which ships your order.

The banking information you provide during the purchase procedure, will only be processed by the relevant bank in a confidential manner, through a secure payment gateway or by PayPal, if you choose this option. Cyriano does not have access to your banking data in any case.

If you register in the CYRIANO website as a user, you will have to validate your identity with a user name and password. This validation will allow you to access the services provided via the website (for example, seeing your order history and order status or adding items to your wish list). We recommend that you always use quality passwords with a minimum of 6 alphanumeric characters, including upper-case and lower-case letters. You will keep your password confidential under your exclusive responsibility, therefore accepting any damages as may arise due to a failure to adopt the necessary steps to ensure the security and confidentiality of your password. Users must notify CYRIANO immediately about any unauthorised use of their password or related incidents and modify it when their privacy is compromised.

In any case, you may may exercise your rights to access, rectify, cancel and object, by sending a letter together with a photocopy of your identity card or passport to CYRIANO, S.L. C/ Bori i Fontestà, 11 (08021) Barcelona or by sending an email message to the following address: legal@cyriano.com

 

Cookie policy

We use cookies on this website.

If you do not agree to our use of cookies, please follow the instructions listed below. Otherwise, it will be understood that you accept our use of cookies and our Cookie policy.


What are cookies?

A cookie is a file which is downloaded on your computer or mobile device when you visit certain websites. Cookies may allow a website to, for example, identify a user session, remember your preferences (such as language), store and retrieve information about the browsing habits of users on the website or provide advertising tailored to your preferences.

In the following link you can find more information on cookies: http://www.allaboutcookies.org


Cookies used on this website and their purpose.

The cookies used in this site are our own and third party cookies with technical, analytical purposes and to share content on social media. They are the following:

1. Google Analytics cookies



These are cookies which we use to improve our website. We use Google Analytics for this function. If you remove them you can keep browsing normally. These cookies store anonymous information about how users use our website for example, counting the number of visitors, differentiating and determining users and sessions, the path that users follow to reach the site, which are the most visited pages, and the number of users who share content or use forms.

The information collected through this application is transmitted to Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States, on its servers in the United States, in accordance with its privacy policy: http://www.google.com/analytics/learn/privacy.html


2. Cookies on social media

We provide links to the pages we have on social media (Facebook, Google+, Pinterest, Instagram). Because of the way these sites operate, if you access them they also install cookies from third parties (to the social media) for technical, analytical and advertising purposes.

However, we have no control regarding these cookies.

They are of 3 types:

            •  Technical cookies necessary to access the information we share on social networks.
            •  Analytical cookies (e.g., Google Analytics), since most social media employ analytical tools to collect information about how users use social media.
            • Advertising cookies, since many social networks use cookies for advertising purposes to show you information and ads tailored to your preferences.

You can consult the cookie policies of these social media through the following links:

            Facebook: https://facebook.com/help/cookies
            Google+: https://www.google.com/policies/technologies/cookies/
            Pinterest: https://about.pinterest.com/privacy-policy
            Instagram: https://instagram.com/about/legal/privacy/>

If you delete the social media cookies, it will not prevent you from normally browsing our website, however, you will not be able to use some of the functionality they offer (for example, sharing information, etc.).


How to remove cookies

Browsers:

Removing analytical cookies and social media cookies (except technical cookies) does not prevent the use of any service on our website.

You can remove them using your browser settings and preventing cookies from being installed. Depending on the browser you are using, you should follow these instructions:

            Explorer: http://windows.microsoft.com/windows7/how-to-manage-cookies-in-internet-explorer-9
            Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
            Firefox: https://www.mozilla.org/privacy/websites/
            Safari: http://www.apple.com/legal/privacy/cookies/
            Opera: http://help.opera.com/Windows/11.50/cookies.html

On mobile devices:

            Android: https://support.google.com/chrome/answer/2392709?hl=en
            iOS: https://support.apple.com/HT201265
            Windows Phone: http://www.windowsphone.com/how-to/wp7/web/changing-privacy-and-other-browser-settings


Cookie removal and management tools:

Analytical cookies: to control the collection of data for analytical purposes by Google Analytics, you can use their removal add-on for browsers https://tools.google.com/dlpage/gaoptout?hl=en or by setting your browser in such a way as to prevent their being downloaded, as we have indicated previously.

Facebook cookies: It is necessary for the user your log out before visiting our website and block cookies by configuring your browser as described above or using a plug-in such as, "Facebook blocker ' http://webgraph.com/resources/facebookblocker/



Contact

If you have any questions about cookies you can contact us:

CYRIANO, S. L.
Bori i Fontestà, 11
(08021) Barcelona
legal@cyriano.com